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Workspace settings

Approval defaults, notifications, member roles, retention, usage controls, and billing limits for the whole support workspace.

Defaults
Workspace

Teams set operating posture once.

Access
Roles

Members receive explicit permissions.

Limits
Hard

Usage and billing controls stay enforceable.

1.0

Control the workspace baseline

Settings define the default review posture, notification routing, retention rules, and integration readiness.

  • Approval modes
  • Notification targets
  • Retention
2.0

Separate billing from runtime enforcement

Plans and top-ups can live in billing, while the app ledger enforces AI usage and sending caps in real time.

  • Usage caps
  • Auto top-up limits
  • Billing warnings
Operations

What this means in production.

These pages describe the product contract behind the UI, not a decorative brochure. Each surface should connect back to the same governed support loop.

Control boundary

Workspace access is derived from session membership.

Operator workflow

Support moves through secure ingest, AI preparation, human approval, outbound execution, and audit evidence.

Configuration impact

Provider setup, project policies, knowledge trust, retention, and billing limits decide how this behaves for a real workspace.

Proof points

Designed for governed support, not hidden autonomy.

Workspace access is derived from session membership.
Settings changes are auditable.
Secrets are never shown in the browser.
References

Official stack and legal references.

These external links point to provider documentation, privacy notices, data-processing terms, or platform terms that shape production operation.

Next

Keep exploring the operating model.