Simple pricing. Hard limits. No surprise AI bills.
Every plan includes secure support credits for AI triage, summaries, policy checks, knowledge retrieval, and draft replies. Voice intake uses a separate minute cap. When you hit a limit, that meter pauses instead of creating surprise overages.
Public pricing for approval-first support.
Pilot Pass
Paid pilot
Validate the support loop with real inboxes, hard AI limits, and policy-gated sending.
- Credits
- 100 / 14 days
- Voice
- 20 min
- Inbound
- 500
- Projects
- 2
- Seats
- 1
- Addresses
- 2
- Phone lines
- 1
- Messages
- 14d
- Audit
- 30d
- Storage
- 1GB
Indie
Solo builders
Core support operations for a small portfolio without surprise usage.
- Credits
- 300 / monthly
- Voice
- 60 min
- Inbound
- 1,000
- Projects
- 3
- Seats
- 1
- Addresses
- 3
- Phone lines
- 1
- Messages
- 30d
- Audit
- 90d
- Storage
- 1GB
Builder
Serious indie SaaS
More projects, team seats, Slack alerts, and replay coverage.
- Credits
- 1,500 / monthly
- Voice
- 250 min
- Inbound
- 5,000
- Projects
- 10
- Seats
- 3
- Addresses
- 10
- Phone lines
- 3
- Messages
- 90d
- Audit
- 1y
- Storage
- 5GB
Studio
Multi-product teams
Team roles, security reports, advanced analytics, and more storage.
- Credits
- 5,000 / monthly
- Voice
- 750 min
- Inbound
- 20,000
- Projects
- 30
- Seats
- 10
- Addresses
- 30
- Phone lines
- 10
- Messages
- 180d
- Audit
- 2y
- Storage
- 25GB
For agencies, portfolios, and high-volume teams that need a real conversation.
Higher-volume support means custom limits, security review, domain strategy, and deployment support. That should be scoped directly instead of hidden inside a fifth pricing card.
One unit. One full support operation.
A support credit is consumed when an accepted non-spam inbound customer message receives AI triage, policy checks, knowledge retrieval, and one draft reply. Regeneration costs 0.5 credits. Long cases can cost 2 credits after configured message, token, or attachment thresholds.
Spam, duplicates, and quarantined messages consume 0 support credits, but still count toward inbound envelope limits.
Inbound voice intake uses separate voice minutes.
Let customers call in, explain the issue naturally, and leave a clean support thread, transcript, summary, risk score, and follow-up draft waiting for approval. Voice minutes cover call time and realtime voice processing; support credits remain for email and message AI operations.
Support intake, not autonomous phone resolution.
Phone intake is available, but the voice agent does not own sensitive outcomes. Calls become governed support work that flows through policy, approval, retention, and audit.
Prepaid capacity when a launch week gets noisy.
No automatic overages. Support-credit top-ups and voice-minute packs are prepaid, require an active paid subscription, are not available on Pilot Pass, and expire after 90 days or when the subscription ends.