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Provider setup

The launch checklist for authentication, email, storage, AI routing, voice, billing, and operational readiness.

Providers
Mapped

Each integration has an operating purpose.

Secrets
Server

Provider tokens stay out of client surfaces.

Readiness
Checkable

Setup status is visible before launch.

1.0

Wire the support loop

Provider setup explains which connected services power inbound mail, authentication, storage, AI calls, voice support, and notification paths.

  • Inbound email
  • Authentication and data
  • Hosted voice
2.0

Keep implementation behind the product

The stack matters for trust and operations, but customer-facing navigation should describe outcomes, not vendor primitives.

  • Model routing
  • Durable support steps
  • Buffered work
Operations

What this means in production.

These pages describe the product contract behind the UI, not a decorative brochure. Each surface should connect back to the same governed support loop.

Control boundary

Credentials remain server-side.

Operator workflow

Support moves through secure ingest, AI preparation, human approval, outbound execution, and audit evidence.

Configuration impact

Provider setup, project policies, knowledge trust, retention, and billing limits decide how this behaves for a real workspace.

Proof points

Designed for governed support, not hidden autonomy.

Credentials remain server-side.
Webhook routes verify signatures.
Provider health appears in the app.
Next

Keep exploring the operating model.