IER-0
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Solution

Security-first by default

Provider metadata, policy gates, tenant isolation, prompt-injection checks, and audit prewrites stay in the support loop.

Default
Secure

Review and verification come first.

AI
Bounded

Models propose but do not execute.

Data
Scoped

Tenant boundaries remain enforced.

1.0

Start from least agency

The safest support operator gives AI useful context and structured tasks while reserving side effects for deterministic code.

  • No direct sends
  • No browser-exposed secrets
  • No cross-workspace access
2.0

Make controls visible

Security health appears in the product so operators can see risk before customers feel it.

  • Security Center
  • Audit log
  • Provider setup
Operations

What this means in production.

These pages describe the product contract behind the UI, not a decorative brochure. Each surface should connect back to the same governed support loop.

Control boundary

Protected app routes require auth.

Operator workflow

Support moves through secure ingest, AI preparation, human approval, outbound execution, and audit evidence.

Configuration impact

Provider setup, project policies, knowledge trust, retention, and billing limits decide how this behaves for a real workspace.

Proof points

Designed for governed support, not hidden autonomy.

Protected app routes require auth.
Public routes verify signatures.
AI outputs use schemas.
References

Official stack and legal references.

These external links point to provider documentation, privacy notices, data-processing terms, or platform terms that shape production operation.

Next

Keep exploring the operating model.