1.0
Operational status first
The dashboard keeps the support system oriented around pending work, policy state, and security warnings instead of vanity metrics.
- Unapproved drafts
- High-risk threads
- New inbound volume
Home
Operate
Dashboard
A public view of the command-center surface operators use to understand support pressure, risk, and security posture before opening a queue.
Signal
Live
Queue, risk, and knowledge health in one view.
Audience
Ops
Workspace owners and support leads.
Control
Read
No customer action happens from the dashboard alone.
2.0
Built for daily review
Operators can scan queue pressure, move into the workbench, and spot missing knowledge coverage without hunting across projects.
- Intent mix
- Approval backlog
- Recent audit activity
Operations
What this means in production.
These pages describe the product contract behind the UI, not a decorative brochure. Each surface should connect back to the same governed support loop.
Control boundary
Policy state stays visible.
Operator workflow
Support moves through secure ingest, AI preparation, human approval, outbound execution, and audit evidence.
Configuration impact
Provider setup, project policies, knowledge trust, retention, and billing limits decide how this behaves for a real workspace.
Proof points
Designed for governed support, not hidden autonomy.
Policy state stays visible.
Audit events are surfaced beside queue data.
App access remains authenticated.
References
Official stack and legal references.
These external links point to provider documentation, privacy notices, data-processing terms, or platform terms that shape production operation.
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